Last Updated: May 9, 2025
Welcome to Picaso Home. We are committed to delivering your order accurately, in good condition, and always on time. Please read the shipping policy carefully to understand how we handle deliveries.
Shipping Destinations
We currently ship across India. For international orders, please contact us at [email protected] for assistance.
Order Processing Time
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All orders are processed within 1-3 business days (excluding weekends and holidays).
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Once your order is shipped, you will receive a shipping confirmation email with tracking details.
Estimated Delivery Time
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Metro Cities: 3-5 business days
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Other Cities and Rural Areas: 5-10 business days
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Delivery times may vary depending on your location and external factors such as weather conditions and courier availability.
Shipping Charges
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Free shipping is applicable on all prepaid orders above ₹999.
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A standard shipping charge of ₹99 is applicable for orders below ₹999.
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For Cash on Delivery (COD) orders, an additional COD fee of ₹50 may apply.
Order Tracking
Once your order is dispatched, you will receive an email and/or SMS with the tracking number and courier partner details. You can track your package using the provided link.
Delivery Delays
While we strive to deliver your orders on time, unforeseen circumstances such as natural disasters, strikes, or logistics delays may affect shipping times. In such cases, we will keep you informed via email or phone.
Change of Delivery Address
If you need to change the delivery address, please contact us within 12 hours of placing the order at +91 9205665942 or [email protected]. Once the order is shipped, address changes may not be possible.
Damaged or Missing Items
If you receive a damaged product or your package is missing items, please notify us within 48 hours of delivery. Email us at [email protected] with your order number and photos of the package/product.
Contact Us
For any questions or support regarding shipping, feel free to contact us:
📞 Phone: +91 9205665942
📧 Email: [email protected]
We appreciate your trust in Picaso Home and look forward to serving you!
