Effective Date: May 9, 2025
Thank you for shopping with Picaso Home at http://picasohome.in. We take pride in delivering quality products to our customers. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 5 days from the date of delivery. To be eligible for a return:
Please note - Amount returned will be after deducting 5% tax amount
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The item must be unused and in the same condition that you received it.
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It must be in the original packaging, with all tags intact.
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A receipt or proof of purchase is required.
Non-returnable items include:
Products that are used, washed, or damaged.
Items purchased on sale or as part of a promotion.
Custom or personalized products.
To initiate a return, please contact us at:
📧 Email: [email protected]
📞 Phone: +91 9205665942
Please include your order number, reason for return, and any supporting images if applicable.
Refunds
Once your return is received and inspected, we will notify you via email or phone regarding the status of your refund.
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If approved, a refund will be processed to your original method of payment within 7–10 business days.
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Shipping charges (if any) are non-refundable.
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In case of COD orders, refunds will be processed via bank transfer. Please share your bank details when requested.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us within 5 DAYS of delivery of receiving the item.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item, unless the product is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
For any return, refund, or exchange-related queries, feel free to reach out:
Picaso Home
📧 [email protected]
📞 +91 9205665942
🌐 http://picasohome.in
